Tag Archives: IT Management

Management Trends to Watch in 2013

A new survey from Glassdoor is out and what your employees and team members want for the new year might surprise you! Let’s start with what’s not a surprise: 32% list a raise as at the top of their work-related resolutions list (I’m only … Continue reading

Posted in General | Tagged , , , , , , , , , | Leave a comment

Perspective – The Secret to Success at Work

In the last few months I’ve been asked for my best advice on how to get ahead at work and I always have the same answer – have perspective. What’s perspective? Know the big picture:  You need to understand what … Continue reading

Posted in General, Motivation, Setting Goals | Tagged , , , , , , , , , , , , | Leave a comment

The Pattern of Great Leadership – Simon Sinek

Posted in General, leadership, Motivation, Technical Management | Tagged , , , , , | Leave a comment

Is a College Degree the Right Credential for Business?

As a manager I spent a fair amount of time hiring and training entry level candidates.  In the tech world we are not as picky about college degrees as in some other industries because technical skills can be acquired through … Continue reading

Posted in General, Hiring, leadership, Staff Development, Technical Management | Tagged , , , , | 2 Comments

5 Tips for Presenting to Senior Management

Communicating with management can be challenging. Find out how to deliver your message for maximum effect. Continue reading

Posted in Communication, General, Setting Goals, Technical Management, Transition to Management | Tagged , , , , , , , , , , | Leave a comment

Managing Remote Teams

Strategies for managing remote teams – a discussion of the benefits and pitfalls of implementing a flexible work environment. Continue reading

Posted in Communication, Delegation, General, leadership, Staff Development, Team Building, Technical Management, Tools | Tagged , , , , , , | 2 Comments

Row Row ROWE Your Team

In 2007 Best Buy implemented a Results Only Work Environment or ROWE. They took the bold step of allowing their employees to work when they wanted, where they wanted, and to measure only the results and not the time spent in the office. The result? 40% more productivity, and a 90% reduction in voluntary turnover. Is a ROWE for you? Continue reading

Posted in Building Relationships, Coaching, Communication, Delegation, General, leadership, Motivation, Rewards and Incentives, Setting Goals, Staff Development, Team Building, Technical Management | Tagged , , , , , , , , , , , | 2 Comments

The Opposite of Love

Apathy can be deadly to your own career and the productivity and health of your team. Find out how to break the cycle of apathy and keep yourself and your team members happy and productive. Continue reading

Posted in Communication, General, leadership, Motivation, Rewards and Incentives, Staff Development, Team Building | Tagged , , , , , , , | 2 Comments

The Simple Path to Leadership Bench Strength

We all know about helicopter parents – those nuts who start off doing their kids homework and end up filling out their job applications – but what about helicopter managers?  I don’t mean micro managers who follow their team members … Continue reading

Posted in Coaching, Communication, General, leadership, Staff Development, Team Building | Tagged , , , , , , , , , , , | Leave a comment

Managing Conflict Part 2 – 6 Steps to Defuse a Client Crisis

Part 2 of a series on resolving conflict – dealing with angry clients. This article explains how to defuse a customer crisis and turn it into an opportunity. Continue reading

Posted in Client Management, Conflict Management, Technical Management | Tagged , , , , , , , | 1 Comment